1. Purpose
This Policy ensures that CM Apps products and services are used securely, lawfully and fairly for all users. It forms part of the Terms of Service, the SaaS Subscription Agreement and the License Agreement.
2. Prohibited uses
Content that is unlawful, defamatory, constitutes hate speech, relates to child abuse or infringes the intellectual property or personal rights of third parties; distribution of malware; phishing and identity fraud; unsolicited bulk email or messages (spam); illegal gambling, sale of weapons or drugs; transactions with sanctioned persons and countries.
3. Security violations
Unauthorized access attempts, vulnerability scanning (without written permission), denial-of-service (DoS/DDoS) attacks, accessing other users’ data, bypassing authentication mechanisms and creating malicious payloads are prohibited. Responsible disclosure address for vulnerability reports: [SECURITY EMAIL].
4. Resource usage and API
The Products are used within plan limits, API rate limits and fair use principles. Automated scraping, opening multiple accounts to circumvent limits and placing disproportionate load on the infrastructure are prohibited. API keys are kept confidential and are not shared with third parties.
5. Messaging and communication products
In products that use WhatsApp, SMS, email and similar channels, the rules of the relevant platforms and the e-commerce/commercial electronic message legislation (Law No. 6563, İYS; ePrivacy in the EU) are complied with, no commercial messages are sent without recipient consent, and opt-out requests are applied immediately.
6. In the event of a violation
CM Apps has the right to remove content, suspend accounts or terminate access where a violation is suspected. Where possible, a warning is issued first and [48] hours are allowed for remediation; in cases of urgent security or legal risk, action is taken immediately. Where legally required, competent authorities are notified.
7. Reporting
For violation reports and takedown requests: [EMAIL]. Reports are reviewed within a reasonable time and the outcome is communicated.